Privacy Policy
This Privacy Policy describes how VeravalOnline Private Limited (“we”, “us”, or “our”) collects, uses, and shares information when you use VendorPulse, including our website, web dashboard, mobile applications, and related APIs (the “Services”).
1. Information we collect
Depending on how you use the Services, we may collect:
- Account information — name, email address, password, organization name, and timezone.
- Service data — vendor records, invoices, monitoring configurations, scan results, and related operational content you submit or generate in the product.
- Device and usage data — IP address, browser or app type, device identifiers, approximate location derived from IP, and logs of how you interact with the Services.
- Support communications — messages you send to us by email or other channels.
2. How we use information
We use information to:
- Provide, operate, and improve the Services (including authentication, monitoring, and alerts).
- Communicate with you about your account, security notices, and product updates.
- Prevent abuse, enforce our terms, and protect the security of our systems and users.
- Comply with legal obligations and respond to lawful requests.
3. Mobile app and API
When you use the VendorPulse mobile app, it communicates with our API to authenticate you and sync account and operational data. Credentials and tokens are used only to provide the Services. We do not sell personal information.
4. Public tools
Our public DNS and related lookup tools may process the domain or target you submit, along with technical request metadata (such as IP address) for rate limiting and abuse prevention. Do not submit private or unauthorized targets.
5. Sharing of information
We may share information with:
- Service providers who help us host, operate, or support the Services, under appropriate confidentiality obligations.
- Professional advisors, or authorities, when required by law or to protect our rights and users.
- A successor entity in connection with a merger, acquisition, or similar corporate transaction.
6. Data retention
We retain account and service data for as long as your account is active or as needed to provide the Services, meet legal requirements, resolve disputes, and enforce agreements. You may request deletion of your account by contacting us.
7. Security
We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; please use strong passwords and keep your credentials confidential.
8. Your choices
- You may update account details through the dashboard where available.
- You may request access, correction, or deletion of personal information by contacting us.
- You may opt out of non-essential marketing emails by following unsubscribe instructions or contacting us.
9. Children’s privacy
The Services are not directed to children under 16, and we do not knowingly collect personal information from children.
10. International transfers
Information may be processed in India or other countries where we or our service providers operate. By using the Services, you understand that your information may be transferred to and processed in those locations.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.
12. Contact us
For privacy questions or requests, contact VeravalOnline Private Limited:
- Email: sales@veravalonline.com
- Phone: +91-7863042495